Isuzu Philippines Corporation (IPC) recently concluded the 18th edition of its long-time running Isuzu Service Skills Olympics (ISSO) in its assembly plant in Laguna. An annual dealer network competition, ISSO showcases the technical competency and service knowledge of Isuzu Aftersales personnel nationwide.
Participated by 29 teams coming from different dealerships nationwide, each team is composed of a Service Advisor, Parts Staff and two Service Technicians – who each went to different stages of knowledge and skills testing related to their respective roles in the service shop.
In his welcome remarks, IPC President Tetsuya Fujita commended the excellent aftersales service of their dealer network “With your commitment, we are able to achieve the number 1 truck brand title for 23 consecutive years. People continue to trust the Isuzu brand because of the Isuzu advantage that we offer which is our top-notch aftersales service and support,” he said. Fujita also acknowledge the networks’ effort that enables the company to achieve the coveted Triple Star Award for 4 consecutive years awarded by its principal company Isuzu Motors Limited, Japan (IML).
Winners of this year’s ISSO for Service Advisor Category were Maria Noemi Cabaltera (Isuzu Makati) followed by Marius Adrian Pablo (Isuzu Cabanatuan) and Cryser Ryan Carmona (Isuzu Pasig). Clinching the Parts Staff Category winners were Riza May Cabus (Isuzu Pagbilao) followed by Felipines Bangcaya (Isuzu Bulacan) and Hazel Ann Ramos (Isuzu Calapan). While for the Service Technician Category Champions were Deolito Galono & Raymundo Eduque III (Isuzu Bulacan) followed by Christopher Jateco & Romeo Nayanga Jr. (Isuzu Pasig) and Sani James Maghanoy & Alex Roble (Isuzu Cagayan De Oro). After computing all the category points, Isuzu Bulacan was hailed as the Dealer Grand Champion.