UAAGI Auto Group, one of the country’s premier multi-brand automotive distributors, has inaugurated the UAAGI Center for Technical Excellence, a landmark facility that cements its 20-year reputation for reliability, innovation, and customer-first service in the Philippine automotive industry.
A Strategic Milestone in Service and Training
Located on a sprawling two-hectare property in Valenzuela, Quezon City, the new center centralizes service standards for UAAGI’s six powerhouse brands: BAIC, CHERY, FOTON, JETOUR, LYNK & CO, and RADAR. This inauguration underscores UAAGI’s nationwide investment in personnel development, technical mastery, and aftersales excellence—ensuring every customer enjoys a consistent, world-class ownership experience.
State-of-the-Art Training Hub
- Size & Capacity: 1,200-square-meter facility with four specialized environments, capable of training up to 120 personnel simultaneously.
- Curriculum: From foundational diagnostics to advanced mastery in Power Train Systems, Electronics, Chassis, and Brake Systems.
- Future-Proofing: Dedicated programs in Hybrid and EV Systems, positioning UAAGI at the forefront of the evolving automotive landscape.
- Equipment: Industrial-grade tools including vehicle lifters, brand-specific diagnostic systems, engine rigs, and refrigerant recovery machines (1234YF).
Beyond technical instruction, the center integrates Product Knowledge Training and a rigorous Certification Process for Technicians, Service Advisers, and Parts Consultants—ensuring precision, sophistication, and customer satisfaction across all UAAGI brands.
“The opening of this facility is a testament to UAAGI’s commitment to our business partners and clientele. By investing in modern training and aftersales infrastructure, we are equipping our people to uphold the highest service standards,” said UAAGI Chairman Rommel Sytin.
Comprehensive Sales & Aftersales Programs
Led by in-house experts, the center delivers a holistic curriculum that blends technical proficiency with advanced sales and customer-handling processes. Covering both internal combustion and electric vehicles, UAAGI’s training ecosystem ensures personnel are equipped to navigate one of the most sophisticated parts and logistics networks in the industry.
Backbone of Reliability: UAAGI’s Logistics Network
- Base 2 Facility: 8,700-square-meter warehouse with 986,000 spare parts in stock.
- Distribution Hubs: Clark and Valenzuela, enabling a 94% average fill rate.
- Turnaround Times: 24 hours for Metro Manila, 3 days for Visayas and Mindanao.
- Specialized Components: Disciplined 25-day lead time for non-stocked parts.
This logistical precision eliminates downtime and guarantees confidence for every UAAGI customer.
“This facility represents a paradigm shift in our service philosophy. By unifying technical mastery, parts expertise, and premium customer handling, we are cultivating a workforce ready to anticipate and exceed the evolving needs of our clientele,” said UAAGI Aftersales Vice President Lito Landicho.
The UAAGI Center for Technical Excellence is more than a training hub—it is a strategic investment in people, service, and sustainability, ensuring that UAAGI’s 20-year legacy continues to define the future of automotive excellence in the Philippines.